FAQs

Frequently Asked Questions

1. Are your diamonds certified?
Yes, all our diamonds are 100% certified by our expert team, ensuring their authenticity and quality.

2. Do you offer free shipping?
Absolutely! We offer free shipping on all orders, no matter where you are located.

3. How do you ensure ethical sourcing?
We are committed to sourcing diamonds from conflict-free zones and follow strict ethical practices to ensure our jewelry is responsibly made.

4. What is your return policy?
We do not offer any type of return policy on all purchases. Make sure you check all product details to avoid any type of disputes.

5. How can I contact customer service?
You can reach our customer service team via email at support@youdiam.com. We're here to assist you with any questions or concerns.